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FAQ

  • Q Are you factory or trading company?

    A We are a comprehensive company specializing in outdoor products. Based on MAITOP's design, R&D, and quality control standards, we work with over 10 factories to produce professional outdoor products. Among them, we hold shares with two factories for in-depth cooperation.
  • Q What is your minimum order quantity (MOQ)?

    A
    For rooftop tent, our standard MOQ starts at 20 units.
    For pickleball paddle, our standard MOQ starts at 200 units.
    For camping table and chair, our standard MOQ starts at 100 units.
    For garden shed, our standard MOQ starts at 50 units.
    For wheelchair ramp, our standard MOQ starts at 50 units.
    We are open to discussing MOQ terms for the specific product and project, reach out for more details.
  • Q Do you have any items in stock?

    A
    We have limited stock of some items. 
    Please feel free to contact us if you need specific information about the stock.
  • Q Do you support product customization (OEM/ODM)?

    A Yes, customization is supported with full-range OEM/ODM service. You can personalize LOGO, color, size and more. Contact us with your specific requirements.
  • Q How to get a quotation?

    A
    You can send us your purchase details such order quantity, specific requirement and terms to request a quotation, via the Contact Us.
  • Q What is your lead time?

    A
    Generally, standard products ship within 25-35 days. 
    But it can vary by order quantity and requirements.
  • Q What is the payment term?

    A By T/T or L/C.
CUSTOMIZED OUTDOOR SOLUTIONS, ORDER DELIVERING, TRUSTED PARTNER
Kangyang Building, No. 406 Chunfeng Road, 
Xiangcheng District, Suzhou City, China
+86-15312168235

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